An own-brand website that complements marketplace stores

Build a customer relationship without blurring the sales channels.

Keep online marketplaces available while creating a first-party place for brand discovery, voluntary membership and direct orders.

Limited input is welcomeHuman QA stays visibleEvery decision has a record
The fictional owner of Baan Nuan Living packing a direct website order in a warm studio
Fictional demonstrationBaan Nuan LivingUseful things. A warmer home.
Customer message

“Can the website give customers points for every order, including orders placed through online marketplaces?”

The fictional Baan Nuan Living team preparing home goods for their own online catalogue
Fictional demonstration

Meet Baan Nuan Living

A real business idea can begin in one sentence.

“We sell home and lifestyle goods through online marketplaces. We also want our own website where people can discover the brand, join as members, collect points and order directly from us.”

Marketplace listings sell products, but the brand has little room to explain its story, run a first-party membership or shape a direct shopping experience.

Define the job of the brand website

Turn marketplace success into a first-party brand home without importing buyer data or interfering with marketplace transactions.

“We sell home and lifestyle goods through online marketplaces. We also want our own website where people can discover the brand, join as members, collect points and order directly from us.”
Give the brand a first-party home beyond marketplace product listingsLet visitors voluntarily create a website membership with clear consentSupport direct website ordering and points for eligible website activityKeep online marketplaces as valid, independent purchase channels
Create a useful brand home and direct store while keeping marketplace transactions and customer data inside each platform.

What we actually need from you

You do not need to write a website brief or design the pages yourself.

Start with what you have
  1. 1Tell us what you know
  2. 2Choose and correct what you see
  3. 3Approve the version that feels right